Do I need bolts and fasteners to mount this, or are they included?

Fasteners are not included with the box. You'll need to source bolts appropriate for your bed rails or frame—standard 3/8" carriage bolts work for most truck applications. Measure your mounting points and pick up hardware at any hardware store.

Can I use this on a trailer frame, or is it truck-bed only?

Universal mounting means it works on both trucks and trailers. The key is that your frame has accessible rail or mounting surface where you can drill holes and bolt through. As long as you can bolt it down, it'll stay put.

What if the aluminum gets dented or the lock stops working—what's the return process?

Damage or mechanical issues should be documented within your return window with photos. Contact our support team with details and they'll walk you through the next steps. Keep your order number handy.