Designer Plants ships from warehouse locations in California and Miami. Orders are dispatched same or next business day in most cases, via UPS or FedEx Ground. Expedited shipping is available — contact [email protected] or +1 786 723 3309. Carrier transit times cannot be guaranteed.

Returns are accepted within 30 days of delivery. Email [email protected] for an RMA number before returning. Items must be in original undamaged packaging. Original outbound shipping is non-refundable. A 15% restocking fee applies. Custom orders are not eligible.

1-year warranty. Full terms at designerplants.com/pages/warranty.

This product is designed for use with Designer Plants artificial green wall panels, hedge panels, and related systems. For confirmation of compatibility with your specific product, contact [email protected].

Yes. Full step-by-step installation guidance including video is available at designerplants.com/pages/how-to-install-artificial-green-wall. The team at [email protected] can also provide project-specific installation advice.

Yes. Designer Plants offers trade pricing and distributor accounts for interior designers, contractors, and commercial operators. Visit the trade account page or email [email protected].